No audio device

[turmeric]

My computer geek installed a soundblaster card in my computer last night. It worked all day, then tonight, my computer froze, and when it came back it says it has no audio device. I need this for my work. Any ideas?

 

[ReformedWretch]

did you restart?

If that doesn't do it, I'm not sure, maybe reinstall the drivers.

 

[turmeric]

Oh, yeah, I restarted. It wouldn't do anything. About the third time everything came back up. I'm afraid to shut it off tonight. I'm one of these people who gets hysterical about computers and can't fix them myself. I need this by Monday for my work and a guy says he'll come over "this weekend" and fix it, but I need to know when. These guys end up hating me because I want it done NOW! I can just see myself having to lose hours b/c it isn't up by 9:30 on Monday.

 

[Zeno333]

You may have a corrupted driver for that card...try reinstalling the cards drivers....

this is a god time to go to the companies web site that made the card and see if they happen to have new drivers for it also.

 

[ReformedWretch]

are you running Vista? Could be the problem.

 

[turmeric]

No, it's XP. Now it has a new trick, it tries to convince me it needs everything reinstalled, stuff I don't have anymore, so I boot it again and it thinks I reinstalled everything - except the soundcard! I think there's loose hardware.

 

[BJClark]

turmeric;

No, it's XP. Now it has a new trick, it tries to convince me it needs everything reinstalled, stuff I don't have anymore, so I boot it again and it thinks I reinstalled everything - except the soundcard! I think there's loose hardware.

Could you open the back and see if it has a loose card or would that cancel your warranty?

As far as it reading things you no longer have installed, you may need to get a registry cleaner to remove the old files.

 

[turmeric]

I don't open computers. The sound card was installed. The computer can't find it.