JM
Puritan Board Doctor
Just wanted to give you good folks a heads up on the "Brokerage Fees" UPS charges on items shipped from the US to Canada. I order a lot of material from the States and was recently stung with and extra $67 dollars AFTER I already paid in full to have an item shipped to my house.
I ordered a product that was on sale but after getting the bill for the extra brokerage fees, I could've picked it up for the same price locally.
Rates for Customs
From now on I'm not going to order from sites that use UPS...I feel burned!
j
UPS charges the highest brokerage fees in the industry - from what I have read. These fees are often 'hidden' to most customers, since they are not included in the item price or the shipping and are separate from the taxes. For example, if I were to order a wakeboard for $325 USD from UPS, according to their brokerage fee schedule, I would have to pay $35.55 brokerage + $5.85 disbursement (minimum) + $4.25 fee for collecting brokerage charge. Add taxes, shipping and convert this order to Canadian funds and this order no longer looks like a deal. Apparently you can set it up to clear customs by yourself, but trying to figure out how is as easy as turning water to gold. If your order is shipped UPS when you were told it would be shipped with another company, you can refuse to accept the order & charges and it will be sent back to the retailer.
I ordered a product that was on sale but after getting the bill for the extra brokerage fees, I could've picked it up for the same price locally.
Rates for Customs
From now on I'm not going to order from sites that use UPS...I feel burned!
j